![]() In addition, consumer complaints are down. ![]() The good news is that the early operations issues seem to be resolved: According to the Divvy website, there are now 4,760 Divvy bikes and 476 Divvy stations across Chicago. WBEZ (Chicago’s NPR station) and the Chicago Tribune both called this struggle “the Divvy blues.” While users were excited about a healthy, sustainable, and accessible transpor-tation option, they were disappointed by the program’s execution.Ĭomplaints included: lack of bikes in high traffic areas, a complicated sign-up process, and a lack of Divvy stations in some neighborhoods. Social media posts and articles from the 2013-2014 launch period revealed complaints and dis-couraged users. A Warm Welcome Turns Chillyĭivvy was warmly welcomed by Chicago residents, but suffered a few early setbacks. There is also a $9.95, 24-Hour Pass option for tourists or infrequent Divvy us-ers. Some companies in Chicago even offer Divvy memberships to their employees. Membership includes un-limited 30-minute-or-less rides. It’s an enjoyable, healthy, and eco-friendly way to commute or tour the city.Īn annual Divvy membership is $75, discounted to $55 for students. After signing up, members can check out bikes at one bike station and return them to any other Divvy location. Racks of bikes are made available at Divvy stations throughout the city. Div-vy is provided as a service of the Chicago Department of Transportation (CDOT) and is operat-ed by private partner Motivate (formerly Alta Bicycle Share).ĭivvy operates in Chicago much the same as bike sharing systems in: Vélib’ (Paris), Santander (London), CitiBike (New York), and Pronto (Seattle). It launched in June of 2013 with 750 bikes at 75 stations. ![]() Daley, who served the city from 1989 to 2011. What is Divvy?ĭivvy is the European-inspired brainchild of former Chicago Mayor Richard M. As a transplanted Chicagoan and proud Divvy user, I have a personal per-spective on where Divvy succeeds and where it can make some changes to deliver a better mobile experience. The Divvy bike sharing service offers Chicago commuters and tourists the opportunity to enjoy Chicago up close.
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